All Rights Reserved | Terms and Conditions | Privacy Policy
Effective as of January 01, 2023
Terms Of Service
Quantum Receptionist, a New York limited liability company (“Quantum Receptionist”, “we” or “our”, the "Company") hereby agrees to provide consultation services (the “Service”) to you (“you”, “your” or “Client”) pursuant to the Terms and Conditions set forth herein (these “Terms”). No representation, warranty, term, or condition, other than as specifically set forth in these Terms, shall be binding on Quantum Receptionist.
1. SCOPE OF SERVICES
The Company agrees to provide professional consultation services to the Client based upon structured, data-driven business growth analysis and approach. These services include, but are not limited to, leadership consultations, business growth planning, inbound-call growth planning, building customer rapport, workshops and/or other custom introductory lessons.
A personal consultant shall be available and shall provide to the Client professional consulting services in the area of industry, as requested.
2. BOOKING A SERVICE
To reserve the Consultation simply follow the link and complete the payment. Once the payment is received, your reservation will be in place.
You will be able to choose and schedule a time slot on our open calendar. You can reserve the Consultations by visiting our official website at www.quantumreceptionist.com or you can also place your reservation over the phone at +1 (877) 877 - 0898. We reserve the right to change our subscription plans and other Services offered to Customers or adjust pricing for our Services or any components thereof in any manner and at any time. We will give you at least 30 days notice prior to any price changes or change to your subscription plan.
Once the Booking is completed you will receive an official Booking Confirmation Email from us.
Consultation Services are offered by trained, experienced professionals to provide information and advise Client on business-oriented, goal achievement and data-driven business growth methods. Consultations cannot 100% guarantee increased revenue for any Client, rather provide positive encouragement and suggest, offer, and expand on methods for your growth.
3. TERM
This Agreement will be effective for two (2) forty-five minute sessions. The Client shall engage the Company, and the Company agrees to be engaged by the Client to provide Services, upon the terms and conditions hereinafter provided. Leadership Consultation Service with total time duration of 90 minutes. This Agreement is officially accepted by the Client once the Client decides to submit the payment.
Cancellations
Services can at your desire be stopped at anytime by you. Cancellations are effective with the expiration of the subscription. Requests for cancellation must be received, via email to mgmt@quantumreceptionist.com, at least 48 hours before the scheduled timeslot.
4. Client Privilege
The Company will utilize its own knowledge, technology, skills and information for delivery of Services to the Client. The Company is fully equipped with telephone meeting systems, computer systems, full speed internet, and access to various peer-reviewed research databases, helpful insights and tools to be used in the delivery of the Services. All Consultation Services are Client Privileged and Confidential.
5. Payments & Billing
For the Services arranged by the Company, the Client is obligated to pay a total amount for the service, on the set Date (“Billing Date”) via Credit or Debit Card, Wire Transfer or other currently available forms of payments to:
Quantum Receptionist LLC
211 East 43rd Street, 7th Floor, Suite 220 New York, New York 10017
All payments are due in advance. If you do not pay on time or if we cannot charge the payment method you have on file for any reason, we reserve the right to either suspend or terminate your access to the Services.
6. Consultation Meetings & Preparation Period
The actual information that is provided during the Consultation Service meeting is based on factual, evidence-based research, studies, also including, but are not limited to all other informational channels that we have been using throughout the accumulated years. Prior to the first paid meeting you will be asked to provide all necessary information about your case and details on your interests and goals. As we are sending out forms, updates, notices, including instructions and questions, its your responsibility to answer these questions and provide information and details as needed in timely manner.
7. RELATIONSHIP OF THE PARTIES
The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties and neither party shall have authority to contract for or bind the other party in any manner whatsoever.
8. METHODS OF COMMUNICATION & SAFETY
In accordance with applicable law, you hereby expressly agree that we may contact you at all times via email, phone call, text message, or any other method of communication, and that we may use any information that you provide to us, for the purposes of fulfilling our duties under this Agreement as well as customer service purposes, consultations that are actively helping your business grow, system maintenance purposes, billing and collections purposes, survey purposes, and/or returning messages from you or your staff. Any and all phone, data, and other communications rates by your communications vendors may apply. You agree that we may disclose any information to comply with applicable law or regulation or with valid legal process if needed. Safety is our top priority.
9. CLIENT’S OBLIGATION, ACTS & OMISSIONS
Client shall respond promptly to any Quantum Receptionist request to provide direction, information, approvals, authorizations or decisions that are reasonably necessary for Quantum Receptionist to perform the Services in accordance with the requirements of this Agreement. If Quantum Receptionist's performance of its obligations under this Agreement is prevented or delayed by any act or omission of the Client or any of its agents, subcontractors, consultants or employees, including communicating inaccurate or outdated information, Quantum Receptionist shall not be deemed in breach of its obligations under this Agreement or otherwise liable for any claims, costs, charges or losses sustained or incurred by Client in connection therewith.
10. CONTACT INFORMATION & ORIENTATION LEARNING
To the extent the Client has not already done so, the Client shall promptly provide appropriate contact email addresses and telephone numbers, which the Company may utilize to contact Client directly. The Client will update the contact information provided to Quantum Receptionist on a regular basis.
11. DATA PROTECTION
Quantum Receptionist will never store any unnecessary data. Quantum Receptionist will use commercially reasonable efforts to comply with all known applicable laws related to privacy and security of personal information that are standard in the industry. Client acknowledges the inherent risks, sensitivity and unknown consequences related to processing and storing personal information. The Client shall be cautious and vigilant in limiting the personal information that will be processed by Quantum Receptionist to only such personal information necessary to complete Services. Quantum Receptionist will use commercially reasonable efforts guided by top industry standards to secure information related to the Services from Client or third parties. Client acknowledges that Quantum Receptionist cannot guarantee the security of information provided to it and Quantum Receptionist is not responsible for a third party’s circumvention of any privacy safeguards or security measures.
12. CONFIDENTIAL INFORMATION
All non-public, confidential or proprietary information of Quantum Receptionist, including information pertaining to business operations, strategies, pricing and marketing (collectively, “Confidential Information“), which was or is disclosed to Client in connection with the Services or otherwise and whether or not identified as “confidential” is confidential, and shall not be disclosed or used by Client without the prior written consent of Quantum Receptionist. Confidential information also includes all information about this project and subscription. All details are covered and considered confidential for Your privacy and overall full protection.
13. MUTUAL PROTECTION AGREEMENT
It is agreed that we shall mutually protect, indemnify, and hold each other harmless from any claim or liability that may be asserted by anyone, in the event of loss, injury, or damages to property or persons, including third parties or entities and persons seeking to be protected even if such loss, injury or damage results or is claimed to have resulted from the Company’s negligence, misconduct or omission.
14. DISCLAIMERS OF WARRANTIES
THE SERVICE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. WE MAKE NO WARRANTY, REPRESENTATION, GUARANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, SECURITY, COMPLETENESS, TITLE OR NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), WITH RESPECT TO THE SERVICE. NEITHER QUANTUM RECEPTIONIST NOR ANY OF ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, COUNSEL, INSURERS, REPRESENTATIVES, LIVE VIRTUAL RECEPTIONISTS, LIVE VIRTUAL ASSISTANTS, LIVE CHAT SPECIALISTS, CONSULTANTS OR AGENTS ARE RESPONSIBLE NOR LIABLE FOR ANY ACTUAL, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO OUR PROVISION AND/OR YOUR USE OF THE SERVICE TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW. YOU HEREBY WAIVE, DISCLAIM, AND RELEASE US AND OUR MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, COUNSEL, INSURERS, REPRESENTATIVES, LIVE VIRTUAL RECEPTIONISTS, LIVE VIRTUAL ASSISTANTS, LIVE CHAT SPECIALISTS, AND CONSULTANTS FROM ALL CLAIMS OF ANY KIND (SPECIFICALLY INCLUDING, WITHOUT LIMITATION, ANY AND ALL CLAIMS FOR ACTUAL, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, MULTIPLE OR EXEMPLARY DAMAGES, ATTORNEYS’ FEES AND COSTS, OR CLAIMS FOR INTEREST, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF ANY REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE) THAT CONSTITUTE, RELATE TO, OR ARISE OUT OF OR IN CONNECTION WITH, DIRECTLY OR INDIRECTLY, OUR PROVISION AND/OR YOUR USE OF THE SERVICE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, IF ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OF WARRANTIES OR LIMITATION OF LIABILITY SET FORTH IN THESE TERMS, OUR CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE WHATEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO ONE HUNDRED DOLLARS ($100.00). IN THE EVENT OF OUR BREACH OF THESE TERMS, YOUR SOLE RECOURSE IS TO SUBMIT A NOTICE OF CANCELLATION AS SET FORTH ABOVE AND TERMINATE USE OF THE SERVICE.
Quantum Receptionist makes no warranty whatsoever with respect to the Services, whether express or implied by law, course of dealing, course of performance, usage of trade or otherwise, including, but not limited to, any (a) warranty of merchantability; or (b) warranty of fitness for a particular purpose; or (c) warranty of title; or (d) warranty against infringement of intellectual property rights of a third party.
15. LIMITATION OF LIABILITY
In no event shall Quantum Receptionist be liable to the Client or to any third party (including any Client's caller, customer, or website visitor utilizing the call, email, chat, or text services) for any loss of use, revenue or profit, or for any consequential, incidental, indirect, exemplary, special or punitive damages whether arising out of breach of contract, tort (including negligence) or otherwise, regardless of whether such damages were foreseeable and whether or not Quantum Receptionist has been advised of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy of its essential purpose.
16. INDEMNIFICATION
You will indemnify, defend, and hold us (and our members, managers, officers, employees, subsidiaries, affiliates, partners, vendors, suppliers, counsel, insurers, representatives, Live Virtual Receptionists, Live Virtual Assistants, Live Chat Specialists, Consultants, and agents) harmless from and against any and all claims, damages, losses, liabilities, costs and expenses (including without limitation reasonable attorneys’ fees and court costs) (collectively, “Losses”) that constitute, or arise out of or in connection with (a) your use of the Service, (b) our provision of the Service, or (c) your breach of these Terms. Your defense and indemnification obligations will survive your use of the Service and the termination of your subscription. We have no obligation whatsoever to indemnify, defend, or hold you harmless from any Losses resulting from, relating to, or arising out of, these Terms or the Service. Client agrees, to the fullest extent permitted by law, to indemnify and hold harmless Quantum Receptionist for all claims, costs, charges and losses sustained or incurred by Quantum Receptionist in connection with third party claims (including claims made by Client’s callers, customers, or website visitors utilizing the call, email, chat, and/or text services) arising in connection with the Client’s use of or Quantum Receptionist's provision of the Services or otherwise.
17. SEVERABILITY
If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Provisions of this Agreement, which by their nature should apply beyond their terms, will remain in force after any termination or expiration of this Agreement including, but not limited to, the following provisions: Confidential Information, Data Protection, Governing Law, and Severability.
18. FORCE MAJEURE
Quantum Receptionist shall not be liable or responsible to Client, or be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when such failure or delay is caused or results from acts or circumstances beyond the reasonable control of Quantum Receptionist including, without limitation, acts of God, disease outbreaks, flood, fire, earthquake, explosion, governmental actions, war, civil unrest, national emergency, lock-outs, labor disputes (whether or not relating to either party’s workforce), restraints or delays affecting carriers, inability to obtain supplies, adequate materials, or a telecommunication breakdown, power outage, or other service issues or interruptions.
19. WAIVER
No waiver by Quantum Receptionist to any of the provisions of this Agreement is effective unless explicitly set forth in writing and signed by Quantum Receptionist. No failure by Quantum Receptionist to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement operates or may be construed as a waiver thereof. No single or partial exercise of any right, remedy, power or privilege by Quantum Receptionist hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The failure of the Company to enforce the provisions of this agreement, at any time, does not constitute a waiver of any of the provisions or the right of the Company to avail itself of such remedies as it may have for any breach or breaches of such provisions.
20. GOVERNING LAW
All matters arising out of or relating to this Agreement or otherwise in connection with the Services are governed by and construed in accordance with the laws of the State of New York without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of the State of New York. Client and Quantum Receptionist both waive a trial by jury of any or all issues arising in any action or proceeding between the parties hereto or their successors and assigns, under or connected with the Services or this Agreement. All disputes, controversies, or claims arising out of or relating to this Agreement or otherwise in connection with the Services shall be submitted to binding arbitration in the State of New York in accordance with the applicable rules of the American Arbitration Association then in effect.
21. UNLAWFUL USE & AGREEMENT TO NON-HIRE / NON-SOLICIT
The Client agrees it will not use, or allow any other person to use the service, for any unlawful or fraudulent purpose. The Client will not use, or allow any other person to use, any foul or profane language in connection with the service. In using the service, the Client agrees to abide by all applicable terms and conditions, and rules and regulations of FCC or any other lawful authority, and the Client agrees to abide by all reasonable rules and restrictions imposed by the Company upon its Clients generally. Client, its affiliates, and/or its related individuals and corporate entities agree not to solicit nor to hire any Quantum Receptionist employee, agent or former employee without either (a) attaining Quantum Receptionist’s prior written consent, or (b) by paying Quantum Receptionist a buy-out fee equal to the amount determined only by Quantum Receptionist. The foregoing Non-hire / Non-solicitation restriction is in effect for the Term and for Forty-eight (48) months after termination of Agreement for whatever reason. The Client agrees that it does not have permission to communicate with the representatives, under any circumstances, during or outside the work hours. If any Clients need any help or assistance, they agree to contact only the manager of Live Virtual Receptionists, Live Virtual Assistants, and/or Live Chat Specialists.
22. TAXES
Client may be responsible for sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental entity on any amounts payable by Client hereunder.
23. PERFORMANCE
We work consistently to provide the best service at all times. Quantum Receptionist quality performance metrics, used for marketing purposes, reflect historical averages and are not guarantees of future performance for the Client.
24. ENTIRE AGREEMENT
The “Terms of Service - Consultation Services" cannot be used nor executed as the sole agreement. This agreement must be bound with the both current and official “Terms and Conditions” and “Privacy Policy” that are available and accessible currently on the official website www.quantumreceptionist.com. All Rights Reserved. Please view our "Terms and Conditions", including "Privacy Policy" that both together with the selected service "Terms of Service" form, bond, and create the "Entire Agreement". In order for you to successfully subscribe to the service you have to accept these terms and the Entire Agreement.
By accessing our website and/or services you agree to the current Terms and Conditions & Privacy Policy.
Terms and Conditions | Privacy Policy
25. Holiday Work Exposure:
Memorial Day [Working]
Independence Day [Working]
Labor Day [Working]
Thanksgiving Day [Working]
Christmas Eve [Working]
Christmas Day [Working]
New Year’s Day [Working]
We are able to provide you with a service any day of the year.
26. Confidentiality
Quantum Receptionist agrees that it will use commercially reasonable efforts to keep confidential, and not share with any party (except you, the Client) any proprietary, confidential or trade secret information received from the calling party.
27. Dispute Resolution
If You have any concern or dispute about the Website or Service, You agree to first try to resolve the dispute informally by contacting the Company. You irrevocably submit to the exclusive jurisdiction of the federal and state courts located in New York, New York for the purposes of any action or proceeding arising out of or relating to these Terms. You hereby waive any objection based on forum non-convenient and waive any objection to the venue of any action instituted hereunder. If any legal action or any arbitration or other proceeding is brought in connection with these Terms and we prevail by virtue of a dismissal, default, judgment, or otherwise, we shall be entitled to recover reasonable attorneys’ fees, accounting fees, and other costs incurred in that action or proceeding, in addition to any other relief to which we may be entitled.
YOU ACKNOWLEDGE AND AGREE THAT ANY CONTROVERSY WHICH MAY ARISE UNDER THIS AGREEMENT MAY INVOLVE COMPLICATED AND DIFFICULT ISSUES AND, THEREFORE, YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE PROVIDED PURSUANT HERETO.
28. Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Website. You agree that the original English text shall prevail in the case of a dispute.
29. General Information - Quantum Receptionist
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent permitted by applicable law. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
We reserve the right to amend these Terms at any time upon written notice to you, and all such amendments will take effect 30 days after such notice. By clicking the check box "I agree to Quantum Receptionist's Terms of Service and Privacy Policy" and by printing your name in the "Name on card" field on the checkout page, You give the equivalence of your electronic signature. These Terms set forth the entire understanding and agreement between us with respect to the subject matter hereof.
30. Intellectual Property
The Service including Website and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service and Website are protected by copyright, trademark, and other laws of both the Country of origin and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. By accessing or using the Website or Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then do not use the Website or Services.
Contact Us
If You have any questions about these Terms of Service, please contact us:
Quantum Receptionist
Email Address: info@quantumreceptionist.com
Telephone number: +1 877 877 0898
Please read these Terms of Service carefully before using our Services.
